1. Acceptance of Terms
By accessing and using AfterService.ai, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the platform.
2. Service Description
AfterService.ai provides AI-powered information and guidance to assist Australian veterans in understanding DVA entitlements, claims processes, and available support services. The platform is provided free of charge during early access.
3. Not Professional Advice
Important: AfterService.ai provides general information and guidance only. It does not constitute legal, medical, financial, or professional advice. Information provided by the AI should be verified with DVA or qualified professionals before taking action on any claim or entitlement.
AfterService.ai is not affiliated with or endorsed by the Department of Veterans' Affairs (DVA).
4. Mental Health Disclaimer
AfterService.ai is not a crisis service. If you are in crisis or need immediate support, please contact Open Arms on 1800 011 046 (free, 24/7) or Lifeline on 13 11 14. In an emergency, call 000.
5. User Responsibilities
You agree to:
- Provide accurate information when registering and using the platform
- Use the platform only for lawful purposes
- Not attempt to reverse-engineer, copy, or exploit the platform
- Keep your account credentials secure
6. Intellectual Property
All content, features, and functionality of AfterService.ai are owned by AfterService and are protected by Australian and international intellectual property laws.
7. Limitation of Liability
To the maximum extent permitted by Australian law, AfterService.ai shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform or reliance on information provided by the AI.
8. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of the platform after changes constitutes acceptance of the new terms.
9. Governing Law
These terms are governed by the laws of Australia. Any disputes will be subject to the jurisdiction of Australian courts.
10. Contact
For questions about these terms, contact us at hello@afterservice.ai.